Payments
On this page, you can find all the information about making Payments on the I TRAVEL FOREVER Store. We cover questions like:
- How can I pay my order?
- Is it safe to order online on the I TRAVEL FOREVER Store?
- Will I be charged any extra fees?
- What do I do if I encounter problems with my payment?
But please also refer to the Payment section in our Terms & Conditions.
HOW CAN I PAY MY ORDER?
At the moment, we support the following Payment options:
- PayPal
- Credit Card: Visa, Mastercard
- Paypal
You will be redirected to the PayPal website via a secured connection (SSL encrypted) after placing your order. Payment by PayPal is possible with Visa, Mastercard, American Express, debit advise or giropay and only if you have a PayPal account. If you do not have a PayPal account or if you do not want to register at PayPal, you can easily pay with a PayPal guest-account via credit card or debit advise. Please be aware that the desired shipping address has to be confirmed in your PayPal account.
- Credit Card (Visa, Mastercard)
Payment is possible with Visa and Mastercard. Your credit card data is SSL encrypted and therefore transferred via a secured connection.
IS IT SAFE TO ORDER ONLINE?
As security is our main priority, your transaction will always be done using a secured connection (https).
WILL I BE CHARGED ANY EXTRA FEES?
No, you will only pay for your order and shipping costs after checkout. However, depending on the country you live in, please be aware that extra Import Taxes can be charged upon arrival of your order.
WHAT DO I DO IF I HAVE PROBLEMS WITH MY PAYMENT?
Depending on your browser and internet connection, there might be some difficulties you encounter while placing your order.
Don’t worry; if we do not receive a payment, your order will be cancelled so you can always try again.
If you keep having technical problems, please contact your bank for more information. Payment problems are most likely due to insufficient funds or technical card problems.
If you checked with your bank and the problem isn’t solved, then contact our customer service and provide us with the following information:
- A clear description of the situation describing what page you are on and what action you were taking (what payment method, which step, …)
- The operating system you are using (e.g. Windows Vista, Mac OS Lion)
- The URL you are currently on (e.g. https://www.itravelforever.com/shop)
- A screenshot of the page or a copy/paste of the error you are presented with.
Please always make sure before contacting us, that the problem is not caused by insufficient funds or technical problems with your bank, your browser or internet connection. So try to close your browser and repeat the process before contacting us.
